Terms of Service

Simple Sauce Group LLC d/b/a Simple Media
Effective Date: May 22, 2025 | Last Updated: July 23, 2026


1. Acceptance of Terms

By accessing or using simplemedia.ai, join.simplemedia.ai, our Discord community, course platform, coaching services, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our Services.

These Terms, together with our Privacy Policy, Refund Policy, and Earnings Disclaimer, form the complete agreement between you and Simple Sauce Group LLC d/b/a Simple Media ("we," "us," or "our").

If you have signed a separate written agreement with Simple Sauce Group LLC, such as a Membership Agreement, that signed agreement controls over these Terms as to any subject it specifically addresses.


2. Eligibility and Accounts

You must be at least 18 years old to use our Services. By enrolling, you represent that you are legally able to enter into a binding agreement and that all information you provide is accurate and complete.

Accounts: You agree to keep your registration information accurate and current, keep your login credentials confidential, notify us promptly of any unauthorized access, and accept responsibility for activity under your account. Accounts are limited to one per person and may not be shared, transferred, or sold. Violation may result in termination of access without refund.


3. Subscription and Payment

Pricing: Current pricing is displayed at the point of purchase. All prices are in USD. You are responsible for any applicable taxes.

Payment processing: Payments are processed through our designated third-party payment provider(s). By purchasing, you agree to the applicable payment provider's terms of service.

Renewal: Subscriptions automatically renew at the end of each billing cycle at the then-current rate unless cancelled before renewal. You will be notified before renewal. Price changes never apply retroactively to your current billing cycle.

Grandfathering: The price you pay at enrollment is your rate for as long as your subscription remains active and in good standing. Price increases only apply to new members.

Cancellation: You may cancel before your next renewal date to avoid being charged for the following period.

Failed payments: If a payment fails, we may retry the charge in accordance with our payment provider's standard retry schedule and will notify you by email. Access may be suspended while a balance remains unpaid, and accounts with unresolved balances may be terminated. You remain responsible for any outstanding charges.

Technical issues: If we experience service disruptions or billing errors caused by our systems, we will make commercially reasonable efforts to restore service and correct billing errors, and may provide remedies such as subscription extensions or account credits at our discretion. We are not liable for brief service interruptions, third-party platform disruptions, internet connectivity issues, issues caused by your equipment or software, or service degradation lasting less than 72 consecutive hours.


4. Refund Policy

We offer a 44-day conditional refund from the date of purchase. To qualify for a refund, you must demonstrate genuine effort by satisfying all of the following:

(a) Watched the full course content; (b) Created accounts on Instagram, Facebook, Threads, and TikTok Shop; (c) Posted the minimum required number of videos across platforms as outlined in the course; (d) Have not exceeded $1,000 in profit from our methods.

If you meet all conditions above and are still unsatisfied, email simplesaucegroup@gmail.com within 44 days of purchase. Refunds are processed within 14 business days to the original payment method.

If you do not meet the conditions, no refund will be issued. We reserve the right to verify completion through platform data and course progress tracking.


5. Educational Disclaimer and Earnings

Our Services are educational only. Nothing we provide constitutes financial, legal, investment, or professional advice. All training, coaching, strategies, and frameworks are for informational and educational purposes.

No income guarantees. We make no representations or warranties regarding potential earnings or results. Any income figures, testimonials, or examples shared are illustrative only and do not guarantee similar outcomes. Results depend entirely on individual effort, skill, market conditions, platform policies, and other factors outside our control.

What we do not provide: guaranteed income or financial results; done-for-you services or account management; guaranteed brand deals or partnerships; traffic generation or audience building; guaranteed platform approval or access; technical support for third-party platforms or tools; or legal, tax, or investment advice.

You acknowledge that affiliate marketing, content creation, and e-commerce involve risk, and that past performance of our team or members does not guarantee future results.


6. Platform and Third-Party Risk

Our training covers third-party platforms including TikTok Shop, Amazon Associates, Instagram, Facebook, and Threads. We have no control over these platforms' policies, algorithms, terms of service, or enforcement decisions.

You acknowledge that: platforms may change their rules at any time; accounts may be suspended or banned; commission structures and availability may change; platforms may reverse, withhold, or claw back previously earned commissions; platforms may discontinue service in certain regions; and we bear no liability for any platform actions affecting your accounts or earnings. You are solely responsible for complying with the terms of service of every platform you use, and you assume all risk related to your platform activities.

Third-party AI and software tools: Our training references tools owned and operated by independent third parties. Tool pricing, features, availability, and terms may change at any time, and the costs of third-party tools are your responsibility. Content you generate with AI tools may be subject to additional legal requirements, including likeness and publicity rights and platform policies on AI-generated content. You are solely responsible for ensuring that content you create complies with applicable laws and platform policies, and we do not guarantee the continued availability, functionality, or legality of any third-party tool.

Brand partnerships: Where brand partnership opportunities are made available, they are opportunities, not guarantees of deals, income, or ongoing relationships. Product samples are provided by the brand, not by Simple Media, and we bear no liability for product quality, safety, or claims arising from products you receive or promote. The terms that govern any specific brand campaign are set out in the written agreements you sign for that campaign.


7. Text Message (SMS) Communications

By providing your phone number, you consent to receive automated SMS from Simple Media including appointment reminders, follow-ups, and program updates. Message frequency varies. Consent is not a condition of purchase. Reply STOP to opt out at any time. Reply HELP for assistance. Message and data rates may apply. Your phone number will not be sold or shared with third parties for marketing purposes. See our Privacy Policy for full SMS terms.


8. User Conduct and Community

You agree not to: share, redistribute, resell, or publicly post any course content, proprietary frameworks, or materials; use our Services for any unlawful purpose; harass, abuse, or threaten other members, coaches, or staff; misrepresent your identity or affiliation; attempt to reverse-engineer, scrape, or copy our systems, prompts, or proprietary frameworks; or use our content or proprietary materials to create competing products or services.

Community: Participation in our Discord community and other community spaces is subject to our posted community guidelines, which are incorporated into these Terms. By posting content in our community spaces, you grant us a non-exclusive, royalty-free license to display, moderate, edit, or remove that content within our Services. We do not claim ownership of your original content.

Content you publish: You are solely responsible for content you create and publish. You agree to keep product claims truthful and not misleading, comply with FTC guidelines on endorsements, testimonials, and affiliate disclosures, make no health or medical claims about products unless approved by the brand in writing, disclose material connections as required by law and platform policies, and use no person's likeness, voice, or image without proper authorization.

Violation of these terms may result in immediate termination of your access without refund.


9. Intellectual Property

All content, training materials, frameworks, prompt systems, viral video analysis databases, coaching methodologies, and related proprietary software provided through our Services are the exclusive intellectual property of Simple Sauce Group LLC.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the materials for your personal, non-commercial educational purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any materials without prior written consent.

Trademarks: "Simple Media," "Simple Sauce Group," and our logos are trademarks of Simple Sauce Group LLC and may not be used without our prior written permission.

Copyright complaints: If you believe content on our platform infringes your copyright, contact simplesaucegroup@gmail.com with "DMCA Notice" in the subject line, identifying the copyrighted work and the allegedly infringing content. We review complaints promptly, remove infringing content where appropriate, and may terminate repeat infringers.


10. Termination and Suspension

We may suspend or terminate your access at any time for violation of these Terms, abusive behavior, chargeback disputes, or any other reason at our sole discretion.

You may cancel your subscription at any time by contacting simplesaucegroup@gmail.com. Cancellation stops future billing but does not entitle you to a prorated refund for the current billing period.

Upon termination, your license to use our materials ends immediately. Sections on IP, limitation of liability, indemnification, and dispute resolution survive termination.

After termination, we may retain account information for legal and administrative purposes. We delete personal data upon written request, subject to legal retention requirements, as described in our Privacy Policy.


11. Chargebacks

Filing a chargeback or payment dispute without first contacting us to resolve the issue constitutes a breach of these Terms. In the event of a chargeback:

(a) Your access will be immediately terminated; (b) You will be permanently banned from all current and future Simple Media services; (c) You remain liable for the full subscription amount plus any chargeback fees assessed by payment processors; (d) We reserve the right to pursue collection through available legal means.

If you have a billing concern, email simplesaucegroup@gmail.com before initiating a dispute with your bank.

The appropriate reasons to contact your bank directly are an unauthorized charge, a duplicate charge, or an incorrect amount. For these billing errors, contact us first and we will investigate and refund verified billing errors promptly. Nothing in this section limits your rights under federal law regarding unauthorized charges or billing errors.


12. Disclaimers

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, and accuracy of content.

We do not warrant that our Services will be uninterrupted, error-free, or secure, or that any results will be achieved from use of our Services.


13. Limitation of Liability

To the maximum extent permitted by law, Simple Sauce Group LLC, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

Our total aggregate liability for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid us in the six (6) months preceding the claim, or one hundred dollars ($100), whichever is greater.

Some jurisdictions do not allow the limitation or exclusion of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.


14. Indemnification

You agree to indemnify, defend, and hold harmless Simple Sauce Group LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: your use of the Services; your violation of these Terms; your violation of any third-party rights; or content you create, post, or distribute using knowledge gained from our Services.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense. You may not settle any claim that imposes obligations on us without our prior written consent.


15. Dispute Resolution

Before filing any claim, you agree to contact us at simplesaucegroup@gmail.com and attempt in good faith to resolve the dispute informally.

Any dispute not resolved informally, arising from these Terms or your use of the Services, shall be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules in Miami-Dade County, Florida, before a single neutral arbitrator, in accordance with the Federal Arbitration Act. Hearings may be conducted by phone or video. We will pay arbitration filing, administrative, and arbitrator fees that exceed the cost of filing the same claim in a Miami-Dade County court. You waive any right to a jury trial or to participation in a class action, and claims may be brought only in an individual capacity.

Exceptions: either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property.

Any claim must be initiated within 180 calendar days of the event giving rise to it, except where a longer period is required by applicable law. For disputes not subject to arbitration, exclusive jurisdiction and venue lie in the state or federal courts located in Miami-Dade County, Florida.


16. General Provisions

These Terms are governed by the laws of the State of Florida without regard to conflict of law principles. If any provision is found unenforceable, the remaining provisions continue in full force. Our failure to enforce any right is not a waiver. We may assign these Terms; you may not. These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Simple Media regarding your use of the public Services; signed agreements between you and Simple Sauce Group LLC govern the subjects they specifically address.

Nothing in these Terms creates a partnership, joint venture, employment, agency, or fiduciary relationship between you and Simple Sauce Group LLC. You consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that communications be in writing.


17. Changes to These Terms

We may update these Terms at any time. Material changes will be posted with a revised date. Continued use of our Services after changes constitutes acceptance.

For disputes arising before a modification, the version of these Terms in effect at the time of the dispute governs. We maintain archives of previous versions.


18. Contact

Simple Sauce Group LLC d/b/a Simple Media
Email: simplesaucegroup@gmail.com
Website: simplemedia.ai