Dated 2026-09-30. Posted as a web page with headings at https://simplemedia.ai/privacy.

SIMPLE MEDIA PRIVACY POLICY

The published page shows the date this version took effect and the date it was last reviewed.

This policy explains what personal information Simple Sauce Group LLC d/b/a Simple Media, 936 SW 1st Ave #323, Miami, FL 33130, United States (Simple Media, we, us) collects, why, who receives it, how long we keep it and the choices you have. It covers simplemedia.ai and its subdomains, the Simple Media app, the Discord servers we run, our courses, calls and coaching, the Simple Media Creator Network, our five offers (AI Referred, AI Jobs, AI Community, AI Lite and AI Accelerator), and our sales and support contacts with you. It is the privacy policy referred to in the Simple Media Creator Program Terms, Terms of Service and Referral Program Terms. Questions and requests go to info@simplesaucegroup.com. If you need this policy in another format, ask us.

1. What we collect

Account and profile. Your name, email address, telephone number where you give it to us, password (stored only in hashed form), Discord username and ID, the social media accounts and handles you connect or list, your country, time zone, profile picture and language, and, where you joined through an invite link, the account of the member who invited you.

Age and identity. Your confirmation that you are at least 18. In a specific case, for example where payout details do not match the account name or a platform or provider asks us to verify, you may be asked for proof of age or identity. That check is run by our payment or payout provider or by the sales platform, which holds the document under its own privacy policy; we receive and keep only the result.

Payments. AI Referred takes no payment and collects no card; we may create a record with no charge at our payment processor so your account works with our systems, and the processor then receives your name and email. When you buy a membership, our payment processor (currently Whop) collects your card or bank details directly; we never see or store full card numbers. We receive from the processor your name, email, card brand and last four digits, the amount, date and status of each charge, refund and dispute, and your plan and its status.

Tax and payout information. To pay you we collect IRS Form W-9 (or, where it applies, Form W-8), which includes your legal name, address and taxpayer identification number, and the United States bank account and routing number we use to pay you by ACH. We collect these through the app, store them encrypted, give them to our bank to make ACH payouts, and use them only to pay you, to report payments to tax authorities and deliver your tax forms (Form 1099, electronically if you give the separate consent in the app, or on paper), to verify accounts and prevent fraud, and where the law requires. We never share them with brands or use them for advertising.

Brand deals, content and sales. The brand deals you apply to and are approved on, your applications, the tracked links issued to you, the content you submit or post and its performance, the sales that TikTok Shop, Amazon or another sales platform attributes to your links (order counts, amounts, dates, returns and refunds, but not who bought), your commission, violations, reserves, holds and payouts, any arrangement you tell us about under the no double earning rule, and your referral payments.

Community, coaching and support. Messages you post in our Discord servers and in app chat, coaching tickets and their attachments, questions you ask our AI coaching assistant with its answers and your ratings, call attendance, recordings and transcripts of calls you appear on, course progress and quiz results, and messages you send us. If we record a sales or support call we tell you at the start and ask you to agree; if you do not agree we do not record.

Text messages. We text only a number you gave us for that purpose and only after you ticked the box agreeing to receive texts. We may text you about your account, a booked call, a payout or a support ticket and, only where you agreed separately, about offers. Reply STOP to stop all texts and HELP for help. Message frequency varies. Message and data rates may apply. We do not sell or share your number or your texting consent with anyone for their own marketing.

Website and device data. When you use simplemedia.ai we collect your IP address, device and browser type, pages viewed, clicks, referring page, video watch activity (through our own video tracker at ops.simplemedia.ai) and approximate city or region, using cookies and similar technologies, including Google Analytics and the Meta pixel. We do not collect precise geolocation.

Information from others. Brands tell us which creators they approved and how content performed. Sales platforms send attribution and order data. Our payment processor and Discord tell us about your membership and server status. Scheduling and form tools pass us the answers you give them.

2. Categories, sources, recipients and retention (California notice)

Identifiers (name, email, telephone, postal address, Discord and account IDs, social handles, IP address, cookie and device IDs). Sources: you, Discord, our payment processor, brands, sales platforms, our forms, your browser. Recipients: service providers; brands (name, handles and profile only); sales platforms; Google and Meta (online identifiers only). Sold or shared: online identifiers only, to Meta (Section 6). Retention: Section 7.

Customer records and financial information (charges, refunds, disputes, commission, reserves, holds, payouts, bank account details for ACH). Sources: you, our payment processor, brands, sales platforms. Recipients: our payment processor, our bank and ACH payout provider, the provider that delivers tax forms, accountants and tax authorities, service providers. Sold or shared: no. Retention: Section 7.

Commercial information (brand deals, tracked links, content, attributed sales, memberships bought, course progress). Sources: you, brands, sales platforms. Recipients: brands of the deals concerned, sales platforms, service providers. Sold or shared: no. Retention: Section 7.

Internet or other electronic network activity (pages viewed, clicks, video watch activity, in app activity, AI assistant questions and answers). Sources: your browser, device and the app. Recipients: Google and Meta for website activity only; service providers. Sold or shared: website and device information only, to Meta. Retention: Section 7.

Geolocation data (approximate city or region from IP address). Sources: your browser. Recipients: Google, Meta, service providers. Sold or shared: approximate location only, to Meta. Retention: Section 7.

Audio, electronic, visual and similar information (call recordings and transcripts, ticket attachments, messages). Sources: you and our recording providers. Recipients: service providers, including the AI provider in Section 4 for scrubbed extracts only; members of the same membership, for call recordings only. Sold or shared: no. Retention: Section 7.

Professional information (your creator business, platforms and deal performance). Sources: you, brands, sales platforms. Recipients: brands of the deals concerned. Sold or shared: no. Retention: Section 7.

Inferences (which deals and courses may suit you, and whether activity looks artificial or double credited). Sources: derived by us. Recipients: service providers. Sold or shared: no. Retention: Section 7.

Sensitive personal information (taxpayer identification number, bank account details, identity check result, account password, and the contents of private member messages our moderation tools may make visible to us). Sources: you. Recipients: our bank and ACH payout providers, tax authorities, our payment processor; never brands, analytics or advertising partners, or the AI coaching assistant. We use it only to provide the services you asked for, pay you and report payments, verify identity, prevent fraud, keep our systems secure and comply with law, which are the purposes California law allows without a right to limit, so we offer no Limit the Use link. We do not use it to infer characteristics about you and do not sell or share it. Where the law of your state requires consent before we process sensitive data, we ask first and you may refuse; if you refuse an identity check we may be unable to verify or keep the account. Retention: Section 7.

3. How we use it

We use personal information to open and run your account; to show you brand deals, issue links, track sales, apply violations, check for double earning, keep reserves and holds, and pay commission and referral payments; to run memberships, calls, courses and servers; to answer support requests; to run the AI coaching assistant; to send receipts, notices and service messages; to send marketing emails where you agreed or where you are an existing member and we tell you about our own similar offers, and marketing texts only where you agreed; to detect and prevent fraud, artificial sales, abuse and breaches of our terms and of platform rules; to keep tax, accounting and legal records; to enforce our rights; to improve our services, using de identified data where we can (and we do not try to re identify it); and to comply with law.

Automated checks, reserves and holds. We run automated checks on order and link activity to find self purchases, bot or paid orders, shared links or accounts and double credited sales. Our system also keeps a default reserve from the commission of every member automatically, within the limit the Creator Program Terms set, without a person reviewing each account. A flag from our checks can lead us to hold commission under the Creator Program Terms. You may ask that a person at Simple Media review any reserve, hold or violation decision about you by writing to us; if the law of your state gives you the right to opt out of profiling for decisions with legal or similarly significant effects, that request is how you use it.

4. The AI coaching assistant

Our AI coaching assistant answers member questions from our course material and from extracts of coaching tickets, channel posts, coach reviews and call transcripts. Before an extract is used we remove names, Discord names and mentions, email addresses and telephone numbers, and we do not use an extract that cannot be scrubbed. We never put images, videos, tax or payout information, identity documents, passwords or private member messages into it. Your questions, the answers and your ratings are logged with your member ID to check quality and stop abuse. We send your question and the scrubbed material to an AI provider under a business agreement that does not let it train on our data; it may keep a request for up to about 30 days for abuse monitoring. Your question is sent as you typed it, so do not type tax, payout, identity or password details or the personal information of anyone else into it. The assistant is not a person; check its answers with a coach.

5. Recordings

Live calls may be recorded, and the platform shows when recording is on. Joining a call is consent to be recorded; if you do not want to be recorded, do not join. Recordings are kept so members of the same membership can watch them, and their transcripts may be used in the AI coaching assistant after scrubbing. We do not use face or voice recognition or create a faceprint or voiceprint. We do not use your name, voice, likeness or handle in our marketing unless you give permission in the app, which you may withdraw for future use at any time. This is separate from the license you give us and a brand for brand deal content under the Creator Program Terms, which cannot be withdrawn during its term.

6. Who receives it

Brands. When you apply to a brand deal we share your application, name, handles, creator profile and performance information with that brand; if you are approved we also share your content, link results and attributed sales. We never share your email, telephone, tax, bank or identity information with brands. Each brand uses what we send under its own privacy policy.

Your bank or card company, if you dispute a charge. We give the bank or card company, our payment processor and the card network only the records needed to answer the dispute: your acceptance and purchase records, the receipt, the dates your access was open and the dates you logged in; never message contents or call recordings.

Service providers. Companies that process personal information for us under written contracts limiting them to our purposes: hosting, storage, email, files, call recording and transcription, scheduling and forms, customer records, automation and the AI provider for the coaching assistant.

Companies that decide for themselves. Our payment processor and the payment companies behind it; our bank and ACH payout providers; Discord; Google and Meta; TikTok Shop, Amazon and other sales platforms; the brands of the deals you apply to; and tax authorities, including the IRS. Each uses what it receives under its own terms and privacy policy.

Members who invited you. If you joined through an invite link, the member who invited you sees that their invite was used, whether you are active, and their own count and total of referral payments. They do not see your name, contact details, content, sales or earnings unless you share them.

Legal, safety and business transfers. When the law requires, to answer lawful requests, to protect the rights, property or safety of anyone, to enforce our terms, and to a buyer or successor of our business.

Sale and sharing. We do not sell personal information for money. When the Meta pixel runs on simplemedia.ai, online identifiers, device and browsing information are made available to Meta, which uses them for its own advertising too; several state laws treat that as a sale or as sharing for targeted advertising. That is the only such sharing we do. Section 8 explains how to opt out. We do not disclose personal information to third parties for their own direct marketing.

7. How long we keep it

Account, membership, brand deal, commission, referral, payout and tax records, including taxpayer identification numbers and bank account details: while your account is open and for six years after the later of the day it closes and the day of your last payout, because tax and accounting law require it and money questions can arise later. Acceptance, purchase, renewal consent and receipt records: for as long as your account exists and six years after. Tickets and chat: while your access is active and up to two years after it ends, or sooner on request where no legal duty applies. Call recordings: while the membership they belong to is sold and two years after; scrubbed assistant extracts: up to three years, and we remove extracts from your own tickets and calls on request. AI assistant logs, in app activity logs and inferences: 24 months, except findings of artificial activity or double earning, six years. Security logs: 12 months. Website analytics and cookie identifiers: up to 26 months. Passwords: hashed, until 30 days after the account closes. Unsubscribe lists: for as long as we send marketing. Where a legal claim, audit or open money question requires it, we keep the records concerned until it is finished. Discord posts sit on Discord under its own policy; you can delete your own posts there.

8. Your choices and rights

Marketing. Every marketing email has an unsubscribe link, and we honor it within 10 business days at the latest. Reply STOP to any text to stop texts at once. Service messages about your account, money and terms continue while you have an account.

Cookies and advertising. Google Analytics, the Meta pixel and our video tracker run when you visit simplemedia.ai. You can opt out of the sale and sharing of your personal information for targeted advertising by writing to info@simplesaucegroup.com, with or without an account, and we apply it within 15 days. Our website does not currently respond to browser Do Not Track signals. You may also use the opt out tools Google and Meta provide.

Your information. You can see and update most account information in the app. You may ask us to tell you what we collect, use and disclose, to give you a copy (including in a portable form), to correct it or to delete it, through the privacy request form in the app or by writing to info@simplesaucegroup.com. An authorized agent may ask for you with your written permission, which we verify with you. We confirm receipt within 10 business days and answer within 45 days, or tell you within that time that we need up to 45 days more and why. We verify your identity before acting, using your account email and, for deletion or sensitive information, one further check. We tell you if the law requires us to keep something. We will not treat you differently, charge you more or end your access because you made a request. If we refuse a request you may appeal by replying or writing with the word Appeal in the subject within 45 days; a different person reviews it and answers in writing with reasons within 45 days, or 60 days where your state law allows, and if we refuse the appeal we tell you how to complain to the Attorney General of your state.

9. Residents of United States states with privacy laws

Depending on your state (for example California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware or Minnesota), you may have the rights in Section 8: to know, access, correct, delete and port your personal information, to opt out of sale, sharing, targeted advertising and profiling for decisions with legal or similarly significant effects, and to appeal. We answer access, correction and deletion requests from Florida residents too. We have not sold or shared any category of personal information other than the Meta sharing in Section 6 in the preceding 12 months, and we do not knowingly sell or share the personal information of anyone under 16. We offer no financial incentive for personal information: our referral program pays a member one fixed referral payment after an invited creator makes a first sale that the brand pays for, and pays nothing for anyone joining, buying or giving personal information. Residents of Oregon, Delaware and Minnesota may ask for a list of the specific third parties to which we disclosed their personal data. Nevada residents may send a request not to sell covered information to info@simplesaucegroup.com.

10. Visitors outside the United States

Our offers are only for people in the United States, but our website collects the activity described above from anyone who visits it. The controller is Simple Sauce Group LLC d/b/a Simple Media at the address above. We process personal information in the United States and where our service providers operate. If the law of your country gives you rights over your personal information, write to us and we will honor them as far as that law applies to us, and you may complain to your data protection authority.

11. Children

Our services are for people at least 18. We do not knowingly collect personal information from anyone under 18. If we learn a person under 18 has an account, we close it, stop collecting, and delete their information except the tax and payment records of money already paid and the record of the closure, which we keep only as the law requires.

12. Security

We protect personal information with access controls and encryption in transit and at rest in the systems we control, and we require the same of our service providers. Tax and bank details are limited to the people who need them to pay you and meet tax duties. No system is perfectly secure. If a breach affects your personal information we notify you and the authorities as the law requires, and in any case tell you within 30 days after we determine it happened.

13. Changes to this policy

We may change this policy. For a change in how we use personal information we already hold, we email account holders at least 30 days before it takes effect. We review this policy at least once every 12 months. Where the law requires your consent to a change, we ask for it.

14. Contact

Simple Sauce Group LLC d/b/a Simple Media, 936 SW 1st Ave #323, Miami, FL 33130, United States. Email: info@simplesaucegroup.com.